Shipping & Returns



Processing Times:

Please allow up to 14 business days for order processing due to the handmade nature of our products. If these times change due to unforeseen factors, we will notify you by email. 11/87 processes and ships all packages during weekdays, excluding weekends and holidays. 


Shipping Rates and Delivery:

Shipping to Canada: All shipping rates are processed at checkout. 11/87 uses standard shipping that arrives within 1-3 business days from the date your order has been shipped. Note that these delivery times may vary due to extraneous factors such as failed delivery attempts, issues with customs or during the holidays.

Shipping to the United States: All shipping rates are processed at checkout. 11/87 uses standard shipping that arrives within 3-7 business days from the date your order has been shipped. Note that these delivery times may vary due to extraneous factors such as failed delivery attempts, issues with customs or during the holidays.

Shipping Internationally: All shipping rates are processed at checkout. 11/87 uses international air shipping that arrives within 7-14 business days from the date your order has been shipped (these times vary between destination). Note that these delivery times may vary due to extraneous factors such as failed delivery attempts, issues with customs, or during the holidays.

If you are in need of a faster delivery option - please email us.

11/87 is not responsible for any duties, taxes, tariffs or customs charges incurred by your respective location. If you are unsure of the charges that may be incurred on your shipment, please contact your local customs office. 

Please note that once all shipments have been processed and picked up by our courier, we are not responsible for any lost or stolen items. Please contact your corresponding postal service. 

 

Returns:
Due to the handmade nature of each product, we unfortunately do not accept returns. If there is any issue with the product you have received - please email us to discuss your particular situation. 


Currency:
Please note that all products are priced in USD.


Any further questions, please contact us - info@shop1187.com.